Contact Us
Got a question about a review, spotted something that needs updating, or want to flag your own experience with a crypto casino? Here's how to reach the team behind gordoncook.net.
How to reach us about a review or ranking
The fastest way to get in touch is by email at [email protected]. We read every message and aim to reply within a couple of business days. This is the right channel if you want to:
- Report an error or outdated detail in one of our casino write-ups
- Ask about how a site on our list handles coins, payouts, or bonus terms
- Share feedback from your own experience playing at a listed site
- Suggest a crypto casino we haven't covered yet
- Raise a concern about something you read on the site
We're not able to intervene in disputes between a reader and a casino operator, place bets on your behalf, or process withdrawals — those requests need to go directly to the casino's own support team.
What we can and can't help with
We're a comparison and review site, not a casino, a payment processor, or a licensing body. That means there are limits to what a message to us can achieve:
| You're asking about... | Where to go |
|---|---|
| A review looking wrong or out of date on our site | Email us — we'll check and correct it |
| A deposit, withdrawal, or bonus issue at a specific casino | Contact that casino's own support team directly |
| Concerns about your own gambling habits | See our Responsible Gambling page or call 1-800-GAMBLER |
| Legal advice about gambling in your state | Consult a qualified attorney or your state gaming authority |
| Tax questions on crypto gambling winnings | Consult a qualified tax professional |
Before you write in about a site on our list
Our reviews and rankings — including the sites shown on this page, such as BetPanda, CoinPoker Casino, and the others in our current list — are based on published information about coin support, bonus terms, payout speed, and licensing at the time we last checked. Crypto casinos update their terms, coin lists, and promotions often, so if something looks different when you visit, that's usually the reason. Let us know and we'll take a look.
None of the placements in our rankings are for sale, and no casino can pay to move up the list. If you're contacting us about a commercial matter — partnerships, corrections requested by an operator, or similar — please say so clearly in your message so we can route it properly.
A note on the sites we cover
The crypto casinos reviewed on gordoncook.net are offshore operators, typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator. Playing at these sites from the US sits in a legal grey area — it isn't illegal for a player to do so, but these operators aren't licensed or regulated at the state or federal level in the US, and protections you'd get from a state-regulated operator may not apply. Availability also varies by state, and some sites restrict certain states outright. If you're unsure about the rules where you live, check your own state's laws or speak with an attorney rather than relying on anything you read here as a final answer.
You can read more about how we approach fairness and coverage on our About Us page, and the terms governing use of this site are set out in our Terms and Conditions.
Responsible gambling and support
All gambling carries the risk of losing money, and playing with cryptocurrency adds the extra risk of price volatility — the value of your deposit or winnings can shift while you're playing or waiting on a withdrawal. If gambling stops being fun, or you're worried about your own play or someone else's, the National Problem Gambling Helpline is available at 1-800-GAMBLER. Offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-regulated US operators, so if you want to set limits, it's worth doing so on your own end — through budgeting, time limits, or blocking software — rather than assuming the site will manage it for you. Our Responsible Gambling page has more detail on tools and support options.
Everything on this site is intended for adults only, at or above the minimum age set by the casino in question (18+ or 21+ depending on the operator and applicable state rules). We don't offer anything here to anyone under that age, and nothing on this site should be read as a promise of winnings or a way to make money.
Getting a faster reply
A few things help us answer quicker:
- Tell us which page or review your message relates to
- Include screenshots if you're reporting an error or a change on an operator's site
- Keep account numbers, wallet addresses, or personal identity documents out of your message — we don't need them and can't act on them
- Let us know if your message is time-sensitive so we can prioritize accordingly
We can't guarantee a same-day reply, but we do read and respond to every message that comes through [email protected].